Indian Institute of Management
2016 – 2018 | MBA, Udaipur, In
2016 – 2018 | MBA, Udaipur, In
2017 | MSc Business, Lille, Fr
2012 – 2016 | B.Tech Aerospace, Madras, In
Product Management leader with 7 years of experience leading teams and delivering B2B SaaS, Marketplace, Search & Personalization, Gen AI, and Workflow optimization products on omni-channel web & mobile platforms. Extensive start-up experience and delivered multiple 0→1 and 1→10 products on a global scale.
FROM NOVEMBER 2021
Level AI - Product Marketing
Established a brand perception as the clear leader in Gen AI technology in the contact center space
GTM for three industry first generative AI products that contribute to 40% of the company's ARR
Doubled inbound leads in 6 months with organic outreach and marketing account based marketing
Redesigned our website to be faster and more accessible resulting in a 50% increase in unpaid traffic
Turing - Product Management
Redesigned the customer data and requirements gathering flow reducing customer drop offs by 23% and improved AI model performance for matching developers with customers by 26%
Developed a new data driven workflow management system for over 20% increase in efficiency for the company's core business operations
Created a standard process for data collection and metrics for the entire organization to enable new features for AI models and ensuring data reliability and availability
APRIL 2020 - NOVEMBER 2021
Sears Virtual Technician
Created new Sears Virtual Technician product that saved $50,000 weekly in repair technician time
Developed parts inventory management AI models with 30% reduction in repair time and technician trips
Identified and predicted appliance repair costs with tens of millions of data points using deep learning
APRIL 2018 - APRIL 2020
Managed the new machine learning course including lead generation: 13k+, conversions 150+ paid students, marketing, designing and developing the learning platform and backend infrastructure
Partnered with Amazon and developed the first applications for Alexa's Hindi launch
2022 | Edge Compute
Built a Wordle inspired game for UPSC aspirants to remember important history dates
2018 | Edge Compute
Built a real time image optimising CDN to deliver web images faster and smarter to end users
2017 | VueJs Golang
Worked on a political debate/discussion platform with the aim to push for a smarter and more involved democracy